Wedding
by Lockwood
Support

Contact us.

Couples, guests, vendors and partners: email or call us and a person will answer. We reply within one business day.

Support
support@wedding.co.tz
+255 660 999 662

Questions about your wedding, story page, contributions, guests, RSVPs, vendor sign-up, press or partnerships. To delete your account, see wedding.co.tz/delete-account.

Visit us
Lockwood Technology HQ
Plot 401, Bagamoyo Road
Mikocheni, Dar es Salaam
Tanzania
Monday to Friday, 09:00 to 18:00 EAT
FAQ

Common questions.

Does Wedding by Lockwood hold our money?+

No. Contributions flow directly into your own Changisha, Mchango, Lipa Namba, or bank account. We facilitate, never custody.

What does it cost?+

Couples pay Malipopay's 1% per collection, plus a 1-1.5% platform fee deducted before settlement. Total: roughly 2-2.5% of total contributions received.

How long does vendor verification take?+

Most vendor profiles are reviewed within 48 hours. We may ask for proof of identity, business registration, or a sample portfolio.

Can guests outside Tanzania contribute?+

Yes. International guests can pay by Visa or Mastercard at the standard 3% card rate. We also support diaspora-friendly currency display.

Is there a mobile app?+

Yes. The Wedding by Lockwood app for iPhone and Android is coming to the App Store and Google Play. The web app at app.wedding.co.tz works on any phone in the meantime.